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Troubleshooting Guide: How to Fix Brother Printer Won’t Stay Connected to WiFi

Is your Brother Printer causing you trouble when trying to connect to WiFi? Frustrating, isn’t it? Printer connectivity issues can be a real headache, but lucky for you, we have some tips and tricks to help troubleshoot your Brother Printer’s WiFi connection. It can be tempting to throw your printer out the window, but before you resort to drastic measures, take a deep breath, and read on. We will guide you through some common issues and solutions that will help you regain your wireless printing capabilities.

Let’s get started!

Check WiFi Signal Strength

If your Brother printer is frequently disconnecting from your WiFi network, it could be due to weak signal strength. This is a common issue that can be frustrating for users who rely on their printer for daily tasks. To check your WiFi signal strength, you can use your device’s network settings or a WiFi analyzer app.

These tools will show you the signal strength in decibels (dBm) and can help you determine if it’s too weak for your printer to maintain a stable connection. If that’s the case, you may need to move your printer closer to your router or invest in a WiFi extender to improve the signal strength. Additionally, make sure that there are no other devices or obstacles interfering with the WiFi signal.

By taking these steps, you can avoid the inconvenience and annoyance of a disconnected printer and ensure that your Brother printer stays connected to your WiFi network.

Use a WiFi analyzer app to test signal strength

If you’re struggling to connect to your WiFi, a quick and easy solution could be to check the signal strength using a WiFi analyzer app. These apps can provide valuable information about your network, including the strength of the signal, the channels being used, and any potential interference from other nearby networks. By testing the signal strength in different areas of your home or office, you can identify any weak spots or dead zones and determine the best location for your router.

Using a WiFi analyzer app is a simple and effective way to optimize your network and ensure that you get the best possible connection. So if you’re experiencing slow speeds or dropped connections, it’s worth giving this tool a try.

brother printer won't stay connected to wifi

If signal strength is weak, move printer closer to router or use a WiFi extender

One of the most common reasons for WiFi connectivity issues with printing is a weak signal. If your printer is far away from the router or there are walls and obstructions in between, the signal may not be strong enough to establish a reliable connection. In such cases, it is advisable to move the printer closer to the router or use a WiFi extender to boost the signal.

A WiFi extender or repeater can receive the signal from the router and amplify it, covering a wider area and overcoming obstructions to provide a stronger connection to your printer. Boosting the signal strength can also lead to faster printing speeds and better print quality. If you’re unsure of the signal strength, you can check it by looking at the signal bars on your device or using third-party apps that can provide more detailed information about the WiFi network in your area.

Keep in mind that other devices that are using the same network can also affect the signal strength, so it’s a good idea to close all unnecessary apps or devices while printing. By being mindful of WiFi signal strength, you can ensure a hassle-free and efficient printing experience.

Restart Printer and Router

If you’re experiencing difficulty with your Brother printer staying connected to WiFi, one of the first and easiest solutions to try is to restart both your printer and router. Sometimes, these devices can become overwhelmed and need to be refreshed to function at their best. Begin by turning off your printer and unplugging it from the power source.

Next, turn off your router and unplug it as well. Wait a few minutes, and then plug in your router first, allowing it to fully restart before turning on your printer. This can help to clear any temporary connectivity issues and can often resolve the problem.

Additionally, double-check that your printer and router are updated with the latest firmware. With these steps, you’ll be back to printing smoothly in no time.

Turn off both devices, wait 30 seconds, then turn back on

If you’re experiencing trouble with your printer not connecting to your router, one of the first things you should try is restarting both devices. Turning off both the printer and the router completely, waiting for 30 seconds, and then turning them back on can help fix any connectivity issues. Sometimes, technology just needs a restart to reset and function properly again.

The process is straightforward, and it doesn’t take long to complete. Just make sure to turn off both the printer and router entirely, wait for 30 seconds, and then turn them back on. This technique may also help with other connectivity issues with your devices.

Overall, restarting your printer and router is a simple and effective way to fix slow or unresponsive connections. Don’t hesitate to give it a try next time you encounter any issues.

Ensure printer and router firmware is up to date

One of the simplest ways to troubleshoot connectivity issues with your printer and router is to restart both devices. This can often help to clear any cache or glitches that may be slowing down your connection. It’s also important to ensure that both your printer and router firmware are up to date.

Outdated firmware can contribute to poor connectivity and slow speeds. Updating your firmware can help to fix bugs and improve performance. Be sure to check your manufacturer’s website for any available updates and follow their instructions carefully.

Restarting and updating your devices can go a long way in improving your printer and router connectivity.

Configure Printer WiFi Settings

If you’re struggling with your Brother printer staying connected to your WiFi network, you may need to configure its WiFi settings. Start by making sure that your printer is within range of your WiFi network and that there are no physical obstructions blocking the signal. Then, access your printer’s settings menu and navigate to the WiFi settings section.

From there, you can select your network and enter your password to connect your printer. Additionally, you may want to check that your network security settings are not blocking the printer, and consider updating your printer’s firmware to ensure optimal performance. By taking these steps, you can improve the likelihood of your Brother printer staying connected to your WiFi network and avoid the frustration of frequent disconnects.

Manually input WiFi network name and password on printer

Configuring the WiFi settings of your printer can be a daunting task, especially if you are not familiar with the technicalities of WiFi networks. Fortunately, configuring the WiFi settings of your printer manually is not as complicated as you might think. When you buy a new printer, it is usually configured to connect to a wireless network automatically.

However, if you want to connect your printer to a different network, or if you want to manually input the network name and password, you can do so by accessing the printer’s network settings. Some printers have a touch screen display that allows you to input the network name and password, while others require you to connect the printer to your computer and access the settings through a configuration utility. By following the prompts and providing the required information, you can successfully configure your printer to connect to your WiFi network.

So, the next time you face issues connecting to your printer, don’t worry – you can easily configure the settings manually and get it up and running in no time.

Disable IPv6 on printer if it’s causing connection issues

If you’re experiencing connection issues with your printer, particularly if it’s connected via WiFi, one solution may be to configure its settings. One specific setting to check is whether or not your printer is using IPv While this protocol is becoming more commonplace, not all devices are equipped to handle it.

If your printer is struggling to connect or disconnecting frequently, disabling IPv6 could help. It’s worth checking your router settings as well to ensure that IPv6 is enabled there, as it may be conflicting with your printer’s settings. By adjusting your printer’s settings, you can potentially improve its performance and reduce frustration when trying to print.

Reset Printer Network Settings

If you find that your Brother printer won’t stay connected to WIFI, it could be due to network settings issues. One solution is to reset the printer network settings. To do this, start by going to the Settings menu on your printer and selecting “Network”.

From there, choose “WLAN”, then “TCP/IP”, and finally “Reset”. Once the reset is complete, you can re-enter your WIFI information and attempt to connect again. Similarly, you may want to try updating your printer’s firmware, as this can also help to resolve connectivity issues.

Check your Brother printer’s manual or visit the manufacturer’s website for more information on how to update firmware. Keep in mind that connectivity issues may also be due to distance from the router, so try moving the printer closer to the router if possible. With these steps, you should be able to restore your printer’s connectivity and get back to printing with ease.

Use printer’s control panel to reset network settings

If you’re experiencing network issues with your printer, resetting its network settings might be the solution. And the good news is that you can do it directly from the printer’s control panel. To do so, start by accessing the control panel itself.

Once you’re there, look for the “network settings” option. Usually, it’s located under the “system” or “settings” tab. Then, select the option to reset or restore the network settings to factory default.

Depending on your printer, the exact wording might differ, so make sure you read the instructions carefully. Finally, confirm your choice and wait for the printer to restart. After that, you should be able to reconnect the printer to your network and start using it again.

Keep in mind that resetting the network settings will also wipe out any custom settings you might have had, such as network passwords or IP addresses. So, make sure you have all the necessary information at hand before proceeding. By following these steps, you can easily reset your printer’s network settings and solve any connectivity problems you might be experiencing.

Contact Brother Support

If your Brother printer won’t stay connected to your Wi-Fi, it can be frustrating and disruptive to your workflow. Luckily, Brother support is always available to help you troubleshoot any connectivity issues you may be experiencing. First, make sure your printer is in range of your Wi-Fi network and that there are no physical barriers blocking the connection.

You should also check that your Wi-Fi network is running properly and that there are no outages or interruptions that could be causing the connection issue. If these steps don’t solve the problem, Brother support can provide more in-depth guidance on how to fix the issue and get your printer back up and running. With their help, you can ensure that your printer stays connected to your Wi-Fi and that you can get your work done efficiently and effectively.

If the above steps don’t work, reach out to Brother’s customer support team for further assistance

If you have tried all the steps mentioned in our previous blog post and still can’t resolve the issue with your Brother printer, there’s no need to worry. Brother’s customer support team is always available to assist you with any problem you may encounter. Contacting them is a simple process that can be done through various channels such as phone, email, live chat, or social media.

When contacting Brother’s support team, make sure you have your printer model and serial number ready along with a detailed description of the issue you’re facing. This information will help the representative troubleshoot your problem more efficiently. Brother’s support team has an excellent reputation for being friendly, knowledgeable, and providing quick solutions to any issue.

So don’t hesitate to reach out to them if you’re still struggling with your Brother printer.


In conclusion, it seems that Brother printers have a bit of commitment issues when it comes to staying connected to Wi-Fi. Perhaps they have trust issues with their network or are just easily distracted by other available connections. But fear not, with a little bit of troubleshooting and patience, you can show your Brother printer that your Wi-Fi connection is the one they truly want to be with.

Just don’t be surprised if they still try to flirt with other networks from time to time.”


Why isn’t my Brother printer staying connected to my Wi-Fi network?
There are several reasons why your Brother printer may not be staying connected to your Wi-Fi network. It could be due to incorrect network settings, an outdated printer driver, interference from other devices, or a weak Wi-Fi signal. Try troubleshooting each of these issues to see if it resolves the problem.

How can I check if my Brother printer is connected to Wi-Fi?
To check if your Brother printer is connected to Wi-Fi, you can print a network configuration page from the printer. This page should display the name of your Wi-Fi network and the printer’s IP address. Alternatively, you can check the printer’s connection status on your computer or mobile device.

What should I do if my Brother printer keeps dropping the Wi-Fi connection?
If your Brother printer keeps dropping the Wi-Fi connection, try the following steps: move the printer closer to your Wi-Fi router, restart your router and printer, ensure that your Wi-Fi signal strength is strong, and check for any firmware updates for your printer. You may also want to consider installing a Wi-Fi extender or upgrading to a higher-quality router.

Why won’t my Brother printer connect to my new Wi-Fi network?
If your Brother printer won’t connect to your new Wi-Fi network, it could be because the printer still has the old network settings saved. To fix this, you will need to reset the printer’s network settings and then reconnect it to your new Wi-Fi network. You can typically do this through the printer’s settings menu or by pressing a specific button combination on the printer.

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