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Ultimate Guide to Fix Brother Printer Stuck in Fax Mode: Easy Solutions to Get Your Printer Up and Running!

Have you ever found yourself in a situation where your Brother printer gets stuck in fax mode and you don’t know what to do? Well, don’t worry, you’re not alone. This is a common issue that many Brother printer users face, and it can be quite frustrating. When your printer gets stuck in fax mode, it means that it is unable to switch back to its normal printing mode.

This can happen due to various reasons such as a glitch in the software, a hardware issue, or a problem with the printer settings. Imagine you’re in a rush to print out an important document, and all you get is a frustrating beep sound. In situations like these, it’s important to remain calm and take the necessary steps to get your printer back to its normal printing mode.

In this blog, we’ll guide you through the steps to troubleshoot and resolve the “Brother printer stuck in fax mode” issue. We’ll cover common causes of the problem, how to reset your printer to default settings, and more. So, let’s dive in and get your printer back on track!

Identifying the Problem

If you’re facing the issue of your Brother printer being stuck in fax mode, don’t worry, you’re not alone. Many Brother printer users have faced this problem, and it can be quite frustrating. The reason behind this issue is that your printer might not have detected that the fax operation has completed, and hence, it continues to stay in the fax mode unless you manually exit the mode.

To solve this problem, you can try restarting your printer, checking the fax settings, or even performing a factory reset. However, if none of these methods work, it’s best to seek help from a professional technician who can diagnose and fix the issue for you. Don’t let this minor problem affect your printer’s functionality; get it fixed as soon as possible.

Check Display Screen

When it comes to identifying display screen problems, there are several things you should know. One of the first things you’ll need to look for is dead pixels, which can be identified by viewing a solid color image and checking for any tiny spots that remain a different color. Another common issue is backlight bleeding, which occurs when the light from the screen leaks out around the edges, disrupting the viewing experience.

You may also encounter flickering or image retention, which can be addressed by adjusting the refresh rate or brightness settings. It’s important to note that some display screen problems can be fixed with simple adjustments, while others may require professional repair. By identifying the issue early on, you can take the necessary steps to fix it and ensure your screen continues to function properly for years to come.

brother printer stuck in fax mode

Check for Error Messages

As technology advances, we find ourselves relying more and more on our electronic devices such as smartphones and computers. Unfortunately, these devices are not perfect and can encounter errors or malfunctions. One way to identify the problem is to check for error messages.

Error messages are notifications that inform the user that an operation has failed or that something is not working correctly. These messages can provide useful information about what went wrong and can help the user troubleshoot the issue. For example, if a user attempts to open a program on their computer and receives an error message stating that a required file is missing, the user can use this information to search for and download the missing file.

Checking for error messages is a crucial step in identifying and resolving issues with our electronic devices.

Check for Physical Obstructions

If you’re experiencing disruptions in your internet connectivity, the solution may be as simple as checking for physical obstructions. Sometimes, physical objects, such as walls, furniture or even appliances, can obstruct the signal from reaching your devices. This can result in slow or no connectivity.

To identify the problem, start by checking the placement of your router – it should be positioned in a central location with minimal obstructions in its path. If there are still connectivity issues, try repositioning the router to a higher location or closer to the devices. Alternatively, you can move your devices to a location with better signal reception.

Remember, even small changes in the physical environment can have a big impact on your internet connection.

Troubleshooting Steps

If your Brother printer is stuck in fax mode, there are several troubleshooting steps you can take to fix the issue. First, check to make sure the printer is not in sleep mode or low power mode. If this is the case, turn off the printer and wait a few minutes before turning it back on again.

Next, confirm that the phone line is properly connected to the printer and that there is no interference from other devices. If the problem persists, try resetting the printer to its default settings by accessing the menu settings on the printer’s display. Lastly, if none of these steps work, consider contacting Brother customer support for further assistance.

By taking these simple steps, you can quickly resolve the issue and get your printer back to its normal functioning mode.

Reset the Printer

Resetting your printer is often the go-to solution for any printing problems. If you are experiencing issues such as paper jams, slow printing speed, error messages, or even connectivity issues, try resetting the printer to fix the issue. Resetting the printer will clear any stuck print jobs or errors, and it will restore the printer to its default settings.

To reset your printer, turn off the printer and unplug it from the power source. Wait for about 30 seconds before plugging it back in and turning it on again. This should resolve most printer issues you are having.

If the problem persists, you may need to check your printer’s ink or toner levels, or you may need to update your printer drivers. Always keep in mind to use genuine cartridges, as counterfeit cartridges can cause several printer issues. Resetting your printer regularly can also help keep it running smoothly.

Update Printer Firmware

Updating your printer firmware can help resolve various issues and improve its performance. But, before updating the firmware, ensure that you have the correct firmware version for your printer model. One way to check for the latest firmware is to search for it on your printer manufacturer’s website.

Once you have the correct firmware, download it to your computer, and follow the instructions provided by the firmware update utility. Also, keep in mind that during the update, your printer may not be available for use. So, make sure to plan the update at a convenient time.

By updating the firmware, you can fix bugs, add new features, and make your printer more efficient. Moreover, updated firmware can enhance your printer’s security and protect it against potential vulnerabilities. In conclusion, updating your printer firmware can be a simple yet effective way to improve your printer’s performance and avoid any potential issues or risks.

Check Fax Settings

If you’re having trouble sending or receiving faxes, the first thing to check is your fax settings. Double-check that your fax number is correct and that your machine is set up to receive faxes. Sometimes, a simple setting adjustment can solve the problem.

Check if your fax machine is set to “auto receive” mode, which allows it to automatically answer incoming faxes. Also, make sure that the transmission speed matches your recipient’s machine. If you’re still having issues, try reducing the image quality or resolution settings.

This can help reduce the amount of data being sent, which can improve transmission reliability. By following these steps, you can quickly troubleshoot fax problems and get back to sending and receiving important documents. Remember, a little bit of troubleshooting can go a long way in resolving fax related issues.

Check Phone Line Connections

Problems with phone line connections can be both frustrating and disruptive to your everyday life. Fortunately, there are a few simple troubleshooting steps you can take to resolve the issue. First, check that all of the cords and cables connecting your phone to the wall jack are securely plugged in.

If any of the cords are frayed or damaged, they may need to be replaced. Additionally, if you have more than one phone in your home, try unplugging all of them and plugging in only the phone you’re having trouble with. If the issue persists, the problem may be with your phone line or the jack itself.

In this case, contact your service provider and explain the issue to them. They may need to send a technician to your home to fix the problem. By following these troubleshooting steps, you can quickly identify and resolve issues with your phone line connections, ensuring that you stay connected with your loved ones and the world around you.

Contacting Brother Support

If you’re experiencing the frustrating situation of your Brother printer being stuck in fax mode, contacting Brother support is the best course of action. Brother support offers a variety of ways to get in touch with their team, including phone, email, or live chat. When you reach out to them, be sure to explain your issue in detail, including any error messages you may be receiving.

They may be able to assist you in troubleshooting the problem remotely or suggest bringing the printer in for repairs. Brother support’s helpful and knowledgeable team can provide guidance and support to get your printer out of fax mode, enabling you to resume printing as normal. Don’t let a technical issue with your printer cause you undue stress; get in touch with Brother support for reliable assistance.

Online Support Resources

If you’re having trouble with your Brother printer, don’t worry – there are several ways to get in touch with Brother support for help. One of the easiest ways to reach out for assistance is by visiting Brother’s online support center. Here, you can find a wealth of resources, including FAQs, downloads for drivers and software, user manuals and guides, and troubleshooting articles.

These online resources can be particularly helpful if you’re experiencing a common issue, like a paper jam or connectivity problems. If you can’t find the information you need online, you can contact Brother’s customer support team directly. You can either fill out a contact form on their website, email their support team, or call the support center’s toll-free number.

Once you’ve reached out, Brother’s expert technicians will do their best to assist you in resolving the issue and get your printer back up and running in no time.

Contacting Brother Customer Service

If you’re experiencing issues with your Brother device, you can easily get in touch with Brother customer service to resolve them. There are several ways to contact Brother support, including phone, email, live chat, and even social media. When you contact Brother, be sure to have your device’s model number and serial number handy, as well as a detailed description of the problem you’re experiencing.

This will help Brother support to quickly and accurately diagnose the issue and provide you with a solution. Whether you’re facing a technical glitch or just need some help navigating your device’s features, Brother customer service is always there to help. So don’t hesitate to reach out and take advantage of their support and expertise.


It’s safe to say that if your Brother printer is stuck in fax mode, you’re not exactly living in the 21st century. It’s like being stuck on an old rotary phone while the rest of the world is texting and tweeting. But fear not! With a little bit of troubleshooting and some patience, you can liberate your printer from the clutches of fax mode and join us in the modern era of printing.

Remember, the only thing that should be stuck in the past is your high school yearbook, not your printer.”


How do I fix my Brother printer that is stuck in fax mode?
First, try turning off your printer and unplugging it from the power source. Wait for a few minutes, and then turn it back on to see if the issue is resolved. If not, check the settings on the printer to make sure that it is not set to automatically go into fax mode. If the problem persists, consult the user manual or contact Brother customer support for further assistance.

Why does my Brother printer keep getting stuck in fax mode?
There could be several reasons why your Brother printer is stuck in fax mode. One common issue is that the printer’s firmware may need to be updated. Additionally, it could be a hardware issue, such as a malfunctioning fax module or a faulty control panel. It is best to contact Brother customer support to diagnose and resolve the issue.

How do I switch my Brother printer out of fax mode?
To switch your Brother printer out of fax mode, you can try pressing the “Stop” or “Exit” button on the printer control panel. If that does not work, try restarting the printer or unplugging it from the power source for a few minutes. You can also access the printer’s settings menu and manually switch it out of fax mode.

Can I still print if my Brother printer is stuck in fax mode?
Yes, you should still be able to print even if your Brother printer is stuck in fax mode. However, you may need to manually switch it out of fax mode before printing to ensure that your print job is sent to the correct destination. If you are unable to switch out of fax mode, try restarting the printer or contacting Brother customer support for assistance.

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